Public Communication

Engage your customers: your "voters" and reduce support costs through Web enabled self-help and outreach services.

Features and Benefits

Election Results Management: Obtain and Publish Election Results Faster.

  • Facilitate rapid collection of results from the polls: call center, SMS, Web, Smart phone or browser
  • Professional real-time presentation to the public through a scalable map presentation of event results: total, district and poll level
  • Supports electronic voting machine tabulation input

Election Information Management: Give Voters the Information They Need to Get Engaged.
Provide critical election related information consistently and accurately anytime, anywhere through Web and mobile browser access to:

  • General voting information including: voting location details, candidate information, election FAQ's and bulletins, as well as election procedures and documents
  • Election worker job applications
  • Candidate and party finance publications
  • Self-service voter confirmation and registration – on the register and accurate personal data

Event Help Desk: Improve customer service to election stakeholders.

  • Operations help desk: elections field staff support. Incident case creation and status tracking - resolve issues and provide support to the field
  • Public help desk: Inbound query support provides person-to-person support services for voters. Help electors get on the voter register, submit job applications, resolve issues and provide news and messages on demand
  • Elector outreach help desk: Provide alternative enumeration service. Save costs on door to door campaigns – and improve efficiency and register data quality