Public Communication
Engage your customers: your "voters" and reduce support costs through Web enabled self-help and outreach services.
Features and Benefits
Election Results Management: Obtain and Publish Election Results Faster.
- Facilitate rapid collection of results from the polls: call center, SMS, Web, Smart phone or browser
- Professional real-time presentation to the public through a scalable map presentation of event results: total, district and poll level
- Supports electronic voting machine tabulation input
Election Information Management: Give Voters the Information They Need to Get Engaged.
Provide critical election related information consistently and accurately anytime, anywhere through Web and mobile browser access to:
- General voting information including: voting location details, candidate information, election FAQ's and bulletins, as well as election procedures and documents
- Election worker job applications
- Candidate and party finance publications
- Self-service voter confirmation and registration – on the register and accurate personal data
Event Help Desk: Improve customer service to election stakeholders.
- Operations help desk: elections field staff support. Incident case creation and status tracking - resolve issues and provide support to the field
- Public help desk: Inbound query support provides person-to-person support services for voters. Help electors get on the voter register, submit job applications, resolve issues and provide news and messages on demand
- Elector outreach help desk: Provide alternative enumeration service. Save costs on door to door campaigns – and improve efficiency and register data quality